IT Audits & PC Maintenance

A service designed to keep your IT investment in check & legal.

What you should know about your IT & network obligations:

Just like a engine, a computer is many devices all working together. Maintaining these devices regularly prolongs the life. Just as the car owner, keeping regular service levels is not just a performance & maintenance issue but a long term financial one. Then there’s the legalities of licences. All software has licence agreements which dictate the use of the product in question. If you do not have the correct licences or misuse the conditions of its usage you can be prosecuted. Known as software theft, rewards can be given to those who inform of such practices.

Audit: Let us check to see if everything is up to your business requirements. Licences, general running, back-up & security procedures. Could valuable resources within the company be shared? Is the network running slow at times because someone has a PC problem? Are security & data precautions in place or misunderstood? With a free consultation we will be able to answer all your requirements and indecisions, then advise you the options available and implications involved.

We would firstly provide logging of all hardware components, software used and network settings etc. This information is gathered manually rather than using software because physically using the PC or server gives us more information about its performance and allows us to speak to and share information with the end user’s. This opportunity not only benefits the audit but also allows us to build relationships with users within your company.  

Of course collecting data on your IT structure is a time consuming task, but provides the knowledge that will allow us to provide quality IT maintenance and solutions for the future. The documented site records we provide from the audit alone will enable Asset Tracking, Licence Compliance, Maintenance, Data Risk Management and Business Continuity Planning.  This information is available for our engineers so a continuity of service is provided without the need for technicians to keep asking for information.  The site records also include a full history of each PC’s problems, upgrades etc.

Once this information is in order we can make a projection of work that the following months may entail allowing us to offer advice and preparation. Additionally, if you have other objectives that you wish to achieve (i.e. buy new technology or systems), we can plan ahead and budget our time and your expenditure to each project.

PC Maintenance: Recommended once yearly this is a full PC service for both hardware & Software environments. This essential service includes:

Hardware: PC is physically cleaned inside & out. Dust removed & cooling fans inspected. Floppy drive & CDROM heads are cleaned. Physical surface scan of hardware. Mains power checked. Mouse service and cable tidy.

Software: File allocation & directory structure test of hard drive. Removal of unwanted files. Hardware resource availability check. Operating system integrity check. RAM performance check. Windows file system check, PC specification check & anti-virus check.